Product Questions
What are the benefits of using the Beloqua Scalp Massage Brush?
The Beloqua Scalp Massage Brush promotes healthy hair growth by stimulating blood circulation in the scalp. Its 72 massage bristles help nourish hair follicles, reduce dandruff, and improve overall scalp health. Regular use can enhance relaxation and reduce stress, making it an essential part of your hair care routine.
Which Hair Oil Should I Use for optimal results?
We recommend using any high-quality hair oil designed to promote hair growth, such as castor oil, argan oil, or rosemary-infused oils. You can find excellent options at your local drugstore. These oils work perfectly to nourish your scalp and maximize the benefits of the massager.
We're also excited to share that we're in the process of developing our own premium hair growth oil, crafted to complement the Beloqua Scalp Massager. Stay tuned for updates!
Essence Usage Recommendations
1. It is recommended to use a water-like essence serum with a high flow rate. After dropping from the pipette, the water-like essence serum flows quickly, and the entire liquid can be absorbed within 10 minutes.
2. Excessive use may lead to discomfort or skin irritation.
3. If there is still essence remaining, you can continue massaging until it is fully absorbed or add a smaller amount (half of the serum compartment capacity is 3 ml) before use.
Massage Technique Recommendations
1. The liquid release is affected by the speed and pressure of combing. We recommend users comb their hair slowly and apply gentle pressure to ensure proper liquid release from the serum compartment.
2. Since this product releases liquid by gravity, tilting your head slightly during a side scalp massage helps ensure the liquid column stays in contact with your scalp, promoting even distribution of the essence.
How often and for how long should I use it?
For optimal results, we recommend using the Scalp Massage Brush 2-3 times a week for about 5-10 minutes per session. Incorporating it into your routine can help maintain scalp health and promote hair growth.
How quickly can the first results be seen?
With the Beloqua Scalp Massage Brush you can expect to see initial results within 4-5 weeks. This time period allows you to see initial changes and improvements in hair and scalp health. The rapid effect can be immediately noticeable, especially in terms of the feeling of relaxation and the reduction of scalp tension.
It might take a little longer for measurable changes in hair growth and structure, as hair naturally grows and regenerates in cycles. Regular use of the Scalp Massage according to the instructions will help to achieve the best possible results and to fully reap the benefits of scalp massage, hydration, and red light therapy.
Is it unhealthy to use it long-term?
No, using the Beloqua Scalp Massager long-term is completely safe when used as directed. The gentle massage stimulates the scalp and promotes healthy blood circulation, which can actually benefit your hair and scalp health over time. However, it's always important to listen to your body—if you feel any discomfort or irritation, we recommend taking a break or consulting with a dermatologist.
Precautions:
1. Do not use the device if you have undergone surgery at the treated area or if you have skin damage, redness, inflammation, blockages, or other symptoms.
2. Individuals with heart conditions, pre-existing health conditions, acute illnesses, skin diseases, malignant tumors, bleeding disorders, bone diseases such as osteoporosis, soft tissue conditions, stroke, or any other physical abnormalities should avoid using the product.
3. Do not use if you experience slow movements, physical or mental discomfort, or psychological issues. If you need to use it, please consult a doctor for guidance.
4. The use of the massage device is not recommended for pregnant women or during menstruation. If you wish to use it, please follow your doctor's advice.
How Does the Blood Circulation Work?
The Beloqua Scalp Massager stimulates blood circulation in your scalp through gentle yet effective massage techniques, promoting the flow of oxygen and essential nutrients to your hair follicles.
The built-in red light therapy further enhances this process by penetrating deep into the skin, helping to revitalize the scalp and boost hair growth. Scientifically, red light therapy works by improving cellular energy production, increasing blood flow, and reducing inflammation, all of which can support healthier hair growth.
Can I wash the Scalp Massage Brush after use?
Yes, absolutely! It's recommended to wash the Scalp Massage Brush after each use to keep it clean and hygienic. Simply rinse it with warm water and mild soap, then let it dry before the next use.
Is the Scalp Massage Brush suitable for all hair types?
Yes! It is formulated to be effective for all hair types, including curly, straight, wavy, and textured hair.
Shipping Questions
Do you ship Worldwide?
Beloqua provides Free Worldwide Shipping to our customers! We ship to most countries worldwide.
How long does shipping take?
Free Tracked Shipping: 6-12 business days
During peak sales periods, shipping times may change.
I made a mistake on my shipping address, can I change it?
Generally, you can change your shipping address within 12 hours. Make sure to contact us immediately with your order number and the correct address. The more information you provide, the sooner we can make the changes. Although we cannot guarantee that we'll catch your order before it enters processing, we will try our best to accommodate your request.
Make sure you type "Urgent: Change Order Details" in the subject line. Any other title may cause a delay in the delivery of your order.
Please note, your order may already have been dispatched. In this case, we won’t be able to send another one, so it’s best to contact the postal service.
How do I track my order?
As soon as your package is shipped, you will receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.
If there is a problem with your tracking number or package delivery, please contact us. Allow 1-4 days for tracking information to appear.
In rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time if needed.
I think my package was stolen. What do I do now?
Beloqua is not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe, secure place at your delivery address. Please review our refund policy for more details.
Order Questions
Can I cancel my order?
Beloqua's order process is automated to distribute products quickly and accurately. All cancellations must be requested via email with the order number within 24 hours of placing the order.
Please note we cannot guarantee the order will be canceled if requested after the 24-hour period.
Can I buy multiple products in a single order?
Sure, you can! Just add all the products you want to your shopping bag and then click on the "Checkout" button located inside the cart. Navigate to the cart by clicking on the top right bag icon and scroll down to "Checkout".
This way, you can save on any additional items and save time.
I received an email saying that I have to verify my order details. What does that mean?
We have a very secure and smart payment system. If our system detects that your order is a potential risk of fraud, we will place your order on hold and reach out to you to verify the details of your order for the safety of our company and the credit card holder.
For example, if you are placing an order with a credit card issued in a different country than where you are placing the order, our system will detect the difference and flag your order as a potential risk of fraud.